Shipping policy

Shipping Policy

Thank you for shopping with Kreavo.

Order Processing

All products are made to order. Production begins after your order has been confirmed and payment has been received.

Processing times vary depending on the product and level of personalization. Estimated production times are shown on the product page where applicable.

Shipping

Once your order has been completed, it will be carefully packaged and shipped to the delivery address provided during checkout.

Delivery times depend on the destination and the shipping carrier. While we do our best to meet estimated delivery times, they are not guaranteed.

Shipping Costs

Shipping costs are calculated during checkout based on your delivery address and the selected shipping method.

Order Tracking

Where available, you will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delays

Occasionally, delays may occur due to high order volumes, public holidays, customs processing, or circumstances beyond our control. We appreciate your patience in these situations.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order. Kreavo cannot be held responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and find an appropriate solution.