Privacy Policy

Last updated: July 2, 2026

1. Introduction

Welcome to Kreavo.

Kreavo is a brand operated by Foto Americaine. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights.

By using our website or placing an order, you agree to this Privacy Policy.

2. Business Information

Legal Business Name: Foto Americaine

Brand Name: Kreavo

Address:
Wagenstraat 41
2512 AP The Hague
The Netherlands

Email: info@kreavo.nl

Chamber of Commerce (KvK): 27007612

VAT Number: NL808757763B01

3. Information We Collect

When you place an order or contact us, we may collect:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order details

• Uploaded images, logos, text, or designs used for personalization

• Payment confirmation information (payment details are processed securely by our payment providers)

We may also automatically collect technical information such as:

• IP address

• Browser type

• Device information

• Cookies

• Website usage statistics

4. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Personalize your products

• Deliver your purchases

• Communicate about your order

• Respond to customer service requests

• Improve our website and services

• Prevent fraud

• Meet our legal and tax obligations

We do not sell your personal information.

5. Product Personalization

When you upload photographs, artwork, logos, or text for engraving, you confirm that you own the necessary rights or have permission to use that content.

We use uploaded files only for producing your order unless otherwise required by law or with your permission.

6. Payment Processing

Payments are securely processed through Shopify and our selected payment providers. We do not store your complete payment card information.

7. Sharing Your Information

We only share your information when necessary to operate our business, including with:

• Shopify

• Payment providers

• Shipping companies

• IT and hosting providers

• Government authorities when legally required

These parties only receive the information necessary to perform their services.

8. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help our store function properly.

You can control cookies through your browser settings.

9. Data Retention

We retain personal information only for as long as necessary to:

• Complete your order

• Provide customer support

• Meet accounting and tax requirements

• Comply with legal obligations

• Resolve disputes

10. Your Rights

If you are located in the European Economic Area or the United Kingdom, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information where legally possible

• Restrict certain processing

• Object to certain processing

• Request a copy of your data

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

11. Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no online system can guarantee complete security.

12. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

14. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Kreavo (a brand operated by Foto Americaine)
Wagenstraat 41
2512 AP The Hague
The Netherlands

Email: info@kreavo.nl

Chamber of Commerce (KvK): 27007612

VAT Number: NL808757763B01